Who We Are
Guarneri Hall is a music venue dedicated to music, primarily classical, with integrated web-streaming capabilities for performing, rehearsing, and recording, located in the heart of Chicago. Guarneri Hall aims to promote access to classical music among diverse communities and to serve as a resource for emerging musicians in the development of their careers through innovative use of its performance space, state-of-the-art audio/video production tools, and strong relationships with respected classical performers, music educators, and arts management professionals. The organization is located at 11 East Adams Street, Suite 350A, Chicago, Illinois 60603, and may be contacted at firstname.lastname@example.org.
What Personal Data We Collect
We keep contact form submissions in order to respond appropriately to inquiries and comments. We do not use the information submitted through the contact form for marketing purposes, nor do we provide it to third parties.
Certain areas of our website are available only to registered users (i.e., Guarneri Hall “members”). We keep registration form data to allow members to log in easily whenever they visit the site and to monitor the size and broad musical interests of our membership in the aggregate. We use the email addresses members provide via this form to send announcements about upcoming events and/or notification of new website content providing the member has opted in, using the form’s checkboxes, to either or both types of announcements.
Innovation Incubator Form
We keep Innovation Incubator form submissions in order to respond to and communicate appropriately regarding inquiries and proposals for the use of Guarneri Hall in keeping with its mission. We do not use the information submitted through the contact form for marketing purposes, nor do we provide it to third parties.
If you have an account and you log into this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you do not wish to accept cookies, it is possible to block them by adjusting your browser settings. Please note that blocking cookies may affect some website features or the display of some web pages. The following links lead to more information about blocking cookies in Chrome, Firefox, and Internet Explorer.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who We Share Your Data With
We do not share your data with other organizations or companies, except as detailed in the section below on Our Online Store.
How Long We Retain Your Data
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.
The Rights You Have Over Your Data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our Online Store
We collect certain information about you during the checkout process on our store as detailed below. Currently, the only items in our store are digital items: 1) tickets to events (in digital form) and 2) downloadable PDFs of scores and parts.
What Information We Collect and Store
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for several purposes, such as to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who Has Access
Both Administrators and designated Guarneri Hall team members can access:
- Order information, such as what was purchased and when
- Customer information, such as your name, email address, and billing information
Our team has access to this information to help fulfill orders, process refunds and support you.
We accept payments for event tickets and downloads of scores and parts through Square, Inc., a payment processing service. When processing payments, some of your data will be passed to Square, including information required to process or support the payment such as the purchase total and billing information.